NOTE: Our hours are 7 AM-6 PM Mon-Fri, 8 AM-1 PM Sat, and Closed on Sun.
Pets picked up by 11:00 a.m. on departure day, will not be charged for that day.
PLEASE NOTE: During holidays and Spring & Fall School Breaks, we require a deposit of $47.00 (one-night boarding) for a boarding reservation. Please give a minimum of 24 hours when changing or canceling your reservation, less than 24 hours' notice will result in forfeiting the deposit.
ATTENTION (Please read and sign below. Your signature acknowledges you agree to these terms):
If my pet was to become ill while boarding and the staff are unable to contact me by the numbers listed above, I authorize Animal Care Center of Carters Creek to perform necessary treatments for the health, safety, or well being of my pet while under their care. I understand that this will be at my expense and that payment will be due at the time of discharge.
If my pet should injure itself in any escape attempt, refuse food, become ill, or become deceased while in their care, I will not hold the doctors, staff, or Animal Care Center of Carters Creek to be responsible or liable, except in the presence of gross negligence.
If I neglect to pick up my pet by the end of my contracted agreement and/or do not provide any written or verbal extension of the agreement, after 10 days from the agreed pick up date, Animal Care Center of Carters Creek may assume that the pet has been abandoned and will become property of Animal Care Center of Carters Creek to be rehomed, turn over to a rescue/humane society, or in special cases euthanize. I understand that abandonment does not release me of my obligation for full payment of the bill.
I authorize Animal Care Center of Carters Creek to use my pet's photo in professional social media and advertising.
If my pet is found to have fleas/ticks or intestinal parasites while boarding, I authorize Animal Care Center of Carters Creek to provide appropriate treatment at additional cost.